Terms and conditions of use

Terms of use

The www.koumatzidis.gr is the online store selling the KOUMATZIDIS KONSTANTINOS company, based in Kromni 44.68100 Alexandroupolis, Greece. Before you enter the online store and browse our website, we invite you to consult the following terms and conditions.
Make sure you agree to the following terms and conditions as the re-use implies explicit and unconditional consent and your consent to them.

1. When you visit the pages of www.koumatzidis.gr and to order from the website will ask you to register your information (name, email address, etc.). Any personal data anywhere on the pages and services of the website are intended solely to ensure the operation of the service and not by any third party may be used, without complying with the provisions of Law. 2472/97 on the protection of personal data, as in force each time.
2. The electronic www.koumatzidis.gr store operates in accordance with applicable Greek and EU legislation and maintain security of your personal data for as long as you are registered with a service www.koumatzidis.gr which deleted, in any way end the trading relationship. The personal data through the online shop are used exclusively by or affiliated with this business, to support, promote and execute the trading relationship.
3. The holdings data file may be communicated to the competent judicial, administrative and other legal authorities upon request and in accordance with the pertinent legislation. The Client, within the secrecy of telecommunications law, media rights and refusal provided for in Articles 11-13 of Law. 2472/1997

Safety Customer recognition
The codes used to identify you are two: Password (e-mail or username) and Personal Secret Security Code (password), that each time you enter the provide you access securely to your personal information. You have the ability to modify your Personal Identification Security Code (password) as often as you wish. The only person who has access to your information you are through the above code and you are solely responsible for maintaining the secrecy and concealment by third parties. In case of loss or leakage should be an immediate alert us otherwise the online store is not responsible for the use of a password by an unauthorized person. We recommend, for safety reasons, change your password regularly and avoid using the same codes and easily detectable (eg date of birth).

Secure Transactions
In www.koumatzidis.gr, the process of clearing your transactions undertaken by the National Bank of Greece and Piraeus Bank, ensuring your absolute security. The elements of your card passed to a secure page of the Bank. As a security certificate uses SSL encryption technology (Secure Socket Layer) 128bit. SSL is a global Internet standard and offers 128bit encrypted SSL communication. To identify an SSL encrypted transaction will notice the browser a small yellow padlock and then you will be redirected to a page https: //.

Payment methods
Payment for the interior is done either on delivery orders, either kathathesi in banking account before sending, or by using a credit card.
For shipments abroad the payment is made only by credit card.
Prices shown include VAT at www.koumatzidis.gr.

Politics Product Delivery
Shipment of products shall be made within three days from the date of order. The order delivery time depends on the shipping method you choose and the company assumes no responsibility for delays due to third persons or services.
Policy refunds and cancellations

Cancellation of orders can be done in the following cases:
1. Before the order is completed, during the electronic order process you can back ( "back") and remove the quantities of products from your cart by clicking the "Remove" button.
2. If the order has been completed but not yet shipped the product you can call 25510 22 809 and one of our associates will take the cancellation of your order. In this case you will need to indicate in the order code.

Return the order can be done in the following two cases:
1. From our fault
2. After typing mistake (misprint, etc.), the supplier or after receipt of the defective product.

If after receipt of the request within 15 days and want to return your product, you should contact our central disposal on phone 2551022809 or via e-mail at info@koumatzidis.gr stating the details of your order